America.gov · launched September 29 · 10-part series

One AI front door on 29,000 websites. Your company has the same problem.

The federal government just made the most public attempt yet to solve a knowledge problem with AI. What it got right, what it got wrong, and what we have seen scanning websites for AI agents, in ten short reads for the people who run a company. The front door is the easy part.

"The easiest 5% of the problem."Mikey Dickerson, founding administrator of the US Digital Service, on America.gov (FedScoop)
Start with the one-page summary → See all ten
Scattered pages, one front door, owned rooms behind it On the left, a grid of many small squares stands for scattered pages and documents. They feed into a single blue front door in the middle. Behind the door, four rooms each have a named owner and a number: pricing, active clients, cash and process. A dashed weekly loop runs under the rooms. Scattered pages Drive, Slack, wiki, inboxes One front door the easy part Pricing owner: sales lead Active clients owner: ops, 1 record Cash owner: finance Reports owner: agent, reads Every week: owners check the answers
The front door is the easy part. AI can put one door on any amount of scattered knowledge. The answers are only as good as the rooms behind it: one home, one owner and one number each, checked every week. Illustration, not customer data.

The series · ten reads, about five minutes each

What America.gov teaches a company about its own knowledge

PART 01 / 10 Start here
America.gov in one page: what the government's AI front door teaches every business about its knowledge problem What launched on September 29, how it works, and the nine lessons for any company whose answers live in too many places. Read part 1 →
PART 02 / 10 Sprawl
The government has 29,000 websites. Your company has the same problem in Google Drive. Tens of thousands of federal sites, and less than 5% slated for retirement. Your Drive, Slack and wiki are the same shape. Size yours in an hour. Read part 2 →
PART 03 / 10 Ownership
America.gov solved the easiest 5%. The other 95% is who owns the answer. The founding head of the US Digital Service called it "the easiest 5% of the problem." The other 95% is definitions and owners. Read part 3 →
PART 04 / 10 Sources
Every answer America.gov gives links to its source. Your company's answers should too. Every America.gov answer links to its agency page. An answer without a source is an opinion with good grammar. Read part 4 →
PART 05 / 10 robots.txt
America.gov is built on AI. Its robots.txt blocks AI agents. Check yours. An AI front door that blocks ClaudeBot, GPTBot, Claude-User and Perplexity-User. Our own agency site did the same. Check yours. Read part 5 →
PART 06 / 10 llms.txt + .md
Your website now has a second reader. llms.txt and .md files, explained for owners. llms.txt, markdown twins of pages and structured facts. What moved two of our sites from a D to an A. Read part 6 →
PART 07 / 10 MCP
The quiet part of the government's AI push is MCP, and it matters more than the chatbot. GovInfo, a federal MCP registry and a pilot reporting a 95% improvement in retrieval accuracy. The owner publishes once, every AI reads it. Read part 7 →
PART 08 / 10 Answer policy
America.gov changed what it would answer during its own launch. Decide what your AI won't answer before yours. America.gov started declining some questions mid-launch. Write down what your AI will not answer, with an owner and a change log. Read part 8 →
PART 09 / 10 Agents
America.gov answers now and acts in 2027. That is the right order for your agents too. Answers now, transactions in 2027, prompts not kept. Read, then draft, then act: the promotion path for an agent. Read part 9 →
PART 10 / 10 The order
One front door only works if someone owns every room behind it. The executive order is an ownership document: duties, deadlines, performance data. The front door is the easy part. Read part 10 →

At a glance · America.gov and what we found

What launched, and what it means for a company

What launched

  • One front door. The single point of entry for federal services used by 100,000+ people a year.
  • 29,000 sites into one, in the site's own words.
  • Gemini and Grok under the hood, per the US Chief Design Officer.
  • Executive order signed the same day, with a 90-day deadline for guidance.

How it answers

  • Plain language, text, voice or a file upload.
  • Every answer linked to the official agency page.
  • No legal, tax or financial advice.
  • Prompts not kept by the AI providers, per its privacy notice.

What comes next

  • Passports with photo upload and status tracking.
  • Social Security, Medicare, Medicaid enrollment.
  • Address changes, campsites, federal jobs.
  • Described in coverage as 2027.

What we found

  • robots.txt blocks ClaudeBot, GPTBot, Claude-User, Perplexity-User and more.
  • /llms.txt returns 403 behind a bot check.
  • Federal MCP servers for GovInfo, Census, USAspending and others.
  • 51 to 90: orgtp.com on our Agent Ready scan after the fixes in part six.

The takeaway

The front door is the easy part. The hard part is knowing who owns the answer behind it.

One home, one owner

Every answer your company gives, to customers or to its own people, lives in one place with one name next to it. The AI reads from there.

Open the door to agents

Let assistants reach your site, give them llms.txt and markdown to read, and publish your facts through MCP so every AI reads the same thing.

Check it every week

People and agents on one chart and one scorecard. One weekly meeting where owners confirm the answers are still right, and every open commitment carries forward.

Start free, no card → Scan your site for AI agents

Every seat on OTP is free, for people and agents. You pay only for the AI you use, and you start with $25 of it. Every post in this series also reads as markdown: add .md to its address.

Sources: The White House, executive order · Nextgov/FCW · FedScoop · GovInfo MCP · America.gov robots.txt, read September 30, 2026. OTP is not affiliated with the U.S. government. Agent Ready is a Sneeze It product.