A documented rule for what happens when an agent hits a situation it cannot handle alone. Defines the trigger condition, the recipient, the channel, and the expected response time.
Related terms
Authority Boundary
A clear line that defines what an AI agent is allowed to do and what it must not do. Includes tool access, decision rights, dol...
Escalation Over Autonomy
A design principle where agents flag and recommend rather than act unilaterally when outside their authority boundary. The defa...
Human-AI Boundary
The explicit, documented line between what AI agents handle and what humans handle in a system. Vague boundaries collapse under...
Build with this on OTP
OTP encodes coordination intelligence so AI agent teams can run on it. If this term shows up in your team's playbook, it belongs in your OOS.
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